We use Hot Doc for online appointments. Patients can make online appointments by clicking on BOOK NOW on our practice website or by downloading the Hot Doc app to their smart phone.
Initial Consultation - New Patients
New Patient Form 2020 - Please complete and bring this form to your first appointment
We warmly welcome all new patients and families to Malvern Medical Centre. If you have a health matter that requires urgent attention please call TRIPLE ZERO 000 or present to your local hospital emergency department.
For a patient's first consultation a long appointment is required to allow time for us to take your complete history and assess your individual needs.
We can arrange for your past medical reocrds to ber transferred to us from your previous doctor.
Please note that because of the limited number of appointments available on Saturdays we ask that new patients book a week day appointment for their initial consultation.
With your Doctor:
Booked GP appointments are available at our UNLEY Branch, 199 Unley Rd between 8.00am and 7.00pm Monday to Thursday and 8.00am to 5.00pm on Friday and can be made by clicking on BOOK NOW on our practice website, via the Hot Doc app on your smartphone or by calling our Reception team on 8373 0355.
Please note that the hours at UNLEY during which our Reception team are able to take telephone calls are Monday to Friday 8.00am to 5.00pm.
Similarly, booked GP appointments will be available from 1 July at our HAWTHORN Branch, 80 Belair Rd between 8.00am and 6.00pm Monday to Thursday, 8.00am to 5.00pm on Friday, 9.00am and 1.00pm on Saturday and can be made by clicking on BOOK NOW on our practice website, via the Hot Doc app on your smartphone or by calling our Reception team on 7129 3094.
Please note that the hours at HAWTHORN during which our Reception team are able to take telephone calls are Monday to Friday 8.00am to 5.00pm and Saturday 9.00am to 11.30am.
With the Nurse - Bulk-Billed Government Services:
The paperwork for your government-funded Podiatry, Dietetic, Physiotherapy and many other services can be arranged through our Nurse Care Planning Clinics. It is best to ask that your Doctor’s consultation be coordinated with the Nurse visit.
Other Nurse appointments:
Childhood and other immunisations/injections, wound management, spirometry, ECGs and other procedures are best arranged with your Nurse visit booked alongside your GP visit.
Urgent problems – triaging:
Please tell our Reception staff if you believe you have an urgent problem. We will then ask you some questions to determine how soon you should see a Doctor or if we need to arrange early ambulance attendance.